Mar 13, 2017
Customer Experience Strategies That Work
Customer Experience is the most valuable strategy available to the CEO in 2017.
Why does the Business leaders find customer experience strategies really a tough strategy to implement? What is going wrong? So what are the key success strategies to make that critical difference, and more importantly, what are the leadership/change management challenges that they will face?
This edition of Business Connections Live Steve Hyland will be talking to Charles Bennett, a specialist in customer experience driven innovation. Charles is a consultant and coach, helps companies to define and implement strategies to solve their more difficult business performance problems. Also joining us on the programme, Gordon Tredgold, a top 100 leadership expert who helps people and multinational companies crystalise success strategies to revolutionise performance.
For more great information visit our Guests website or follow them on Social Media.
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